Privacy Policy

Privacy Policy

Last Updated: 1/16/2026

techtrain365, LLC (“we,” “us,” or “our”) operates the ExamItAll certification exam practice platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Account Information When you register, we collect:

  • First and last name
  • Email address
  • Password (stored securely encrypted)

Usage Information When you use our platform, we collect:

  • Exam attempts and scores
  • Answers submitted during exams
  • Progress and performance data
  • Access code redemption records

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and features used
  • Date and time of access

How We Use Your Information

We use your information to:

  • Provide and maintain your account
  • Deliver exam content you have access to
  • Track your progress and display your results
  • Send important service communications (password resets, account notifications)
  • Improve our platform and user experience
  • Prevent fraud and enforce our Terms of Service

Information Sharing

We do not sell your personal information.

We may share information only in these circumstances:

  • Service Providers: With vendors who help us operate the platform (hosting, email delivery), under strict confidentiality agreements
  • Legal Requirements: If required by law, court order, or government request
  • Business Transfer: If ExamItAll is acquired or merged, your information may transfer to the new owner

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted password storage
  • Secure HTTPS connections
  • Regular security updates

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your account and exam data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, though we may retain anonymized usage data for analytics.

Your Rights

You may:

  • Access your account information through your profile settings
  • Update or correct your information at any time
  • Request deletion of your account by contacting us
  • Opt out of non-essential communications

Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.

Contact Us

If you have questions about this Privacy Policy, contact us at:

techtain365, LLC
1207 Delaware Avenue
Suite 2311
Wilmington, DE 19806
webadmin@techtrain365.com

By using ExamItAll, you acknowledge that you have read and understood this Privacy Policy.